How to cancel your download subscription

Note: you can Pause your download subscription instead of canceling so that you don't lose any special privileges or discounted pricing. You can pause for as long as you want, and adjust the pause duration as needed. You will never be billed without your explicit permission.  

To Pause your download subscription: just send us a request via our Contact Form.

Still want to cancel your subscription completely? Follow these steps:
  1. Log into your account at .
  2. Click on your profile picture in the upper right-hand corner of the site (see screenshot).
  3. Click on the "manage subscription" link that appears below your profile picture on your account page (see screenshot).
  4. Click on the "cancel" tab, then click the "cancel at renewal" button (see screenshot).
Keep in mind that if you received any discount or special offer when you subscribed, that offer is only good for as long as you stay subscribed: once you cancel your subscription, you will no longer be able to subscribe in the future for the discounted price. Want to keep all your discounts and privileges? Just contact us to Pause your subscription instead of canceling completely. You can pause for as long as you want, and will never be billed without your explicit permission.

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