Skip to content

Trouble logging in

If you can't seem to log in to DigitalScrapbook.com, please follow these steps:
  1. If you have just signed up, and are not receiving the welcome confirmation email: follow the steps listed here.
  2. If the issue is that you can't remember your password or username: visit https://www.digitalscrapbook.com/user/password to request a new password be sent to your email address (wait for up to one hour to receive the email, as it may be delayed in some cases).
  3. Make sure that you type in the username and password by hand, as web browsers will sometimes autofill the wrong password.  
  4. Make sure that cookies are enabled in your web browser. Like most websites that involve logging in, DigitalScrapbook.com requires the use of cookies. Without cookies, there is no way for our website to tell if you have logged in or not.
  5. If you are still having trouble, or aren't sure how to enable cookies for your browser, please follow the steps listed here to reset your web browser.

Feedback and Knowledge Base