General Troubleshooting
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Not receiving welcome confirmation email
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Trouble logging in
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Trouble resetting password
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General tip to fix many problems: update or reset your web browser
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Not seeing images on DigitalScrapbook.com
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How to re-download an item
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Trouble downloading
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Trouble opening downloaded files
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Trouble with free daily download credits
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Why can't I download full kits/bundles?
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Change email address associated with your account