DigitalScrapbook.com Customer Feedback

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Knowledge Base

  1. Getting Started →

    1. What is Digital Scrapbooking?
    2. How does Pixel Scrapper work?
    3. Purchase unlimited downloads
    4. Subscriber and Patron status explained
    5. License/Terms of Use

  2. General Troubleshooting →

    1. Not receiving welcome confirmation email
    2. Trouble logging in
    3. Trouble resetting password
    4. General tip to fix many problems: update or reset your web browser
    5. Not seeing images on PixelScrapper.com

  3. Subscription FAQs →

    1. How does the monthly billing cycle work? When does the month begin and end?
    2. Does a commercial use subscription include personal use?
    3. How to upgrade from pu subscription to cu subscription?
    4. How to upgrade subscription from monthly to yearly payment?
    5. How to update your billing/payment information

  4. Subscription Trouble →

    1. Clicking "Purchase" is not taking me to PayPal
    2. Unlimited downloading privileges removed immediately upon subscription cancellation
    3. Subscription unexpectedly canceled

  5. Licensing/Terms of Use →

    1. May I use your items to decorate mugs/clothing/accessories/etc that I sell on Zazzle, or in my Etsy store?
    2. I want to sell a kit that uses Pixel Scrapper graphics, but I'm not sure if it fits with your TOU.

  6. FreeDigitalMinikit.com →

    1. How do I download the weekly free mini kit from FreeDigitalMinikit.com?
    2. Free Digital Minikit download not working

  7. All articles →

    1. Not receiving welcome confirmation email
    2. How does the monthly billing cycle work? When does the month begin and end?
    3. How do I download the weekly free mini kit from FreeDigitalMinikit.com?
    4. Clicking "Purchase" is not taking me to PayPal
    5. May I use your items to decorate mugs/clothing/accessories/etc that I sell on Zazzle, or in my Etsy store?
    38 articles →

Feedback and Knowledge Base

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